All new Performance Supply products carry a one year limited warranty against failure from normal usage and only for the original purchaser with the original sales reciept. Warranty begins on the date of purchase. Warranty is limited to repair or replacement of the defective item only and does not cover labor or any other costs or expenses. Products that have been improperly installed or used in a manner not intended by the manufacturer will not be covered. If you have a possible warranty issue please contact us so we may work with you to resolve the issue.
VPMAX FB Injector Warranty
Please read below before
purchasing.For off road use
only.
Warranty
- New and Remanufactured VPMAX Injectors have a 6 month
warranty. The warranty applies only to the original purchaser with the original
sales slip. We reserve the right to either replace or rebuild the injector
body(s)and or nozzle(s) in question. Vulcan Performance/PSC warranties only the
injector and or nozzle and will not be held responsible for any other
costs incurred by the user in case of a defect or failure. Modification or
physical damage to the injector due to improper installation, misuse ,
increased rail pressures or other means shall violate warranty. Unauthorized disassembly of an injector unit will violate warranty. Product should
be installed by a qualified professional. Disclaimer - Vulcan
Diesel Performance, PSC, TPGI, its subsidiaries, affiliates, dealers and distributors shall not be
held liable for any damage caused by the use and or misuse of this product
including but not limited to engine or drive train damage, down time or other
losses and expenses. Use of this product may violate vehicle warranty.
Installation of this product may affect vehicle emissions, for off road competition use only, use in accordance with the laws
in your area. Note to Customer - Always
be sure the injector you select is correct for your application taking into
consideration the vehicles intended usage and other engine modifications such
as turbocharger, air intake system, exhaust system, electronics and
transmission modifications. Monitor your engine vitals with properly working
gauges. Monitor exhaust gas temperatures (EGT) and pay close attention to EGT’s
to avoid serious engine damage. Use of electronic and or mechanical pressure
altering devices nullifies warranty. For off road use only.
By purchasing this product the customer agrees to the terms and
conditions set forth herein.VDP/PSC/TPGI
2010
Returns All returns must be within 30 days of purchase and have prior
authorization, only from the original purchaser and must be
accompanied with a copy of the original invoice/receipt. There will be up to
a 20% restocking fee on returned items to cover our costs, items must be unused, in new condition and in the
original packaging,
items not in new condition will not be credited. In other words if the
item cannot be sold again as new we cannot accept it. All returns must
have prior authorization or the item will be returned freight collect
to the customer. Return freight will be the responsibility of the
purchaser. All items returned for refund will be subject to inspection
upon arrival, any items not in new condition will be returned to the
customer freight collect. All authorized returned items must be sent to: Vulcan Diesel Performance8612 NE 152nd Ave, Vancouver, WA 98682,
returns sent to any other address will be returned to the sender.
please call first to get an RMA from us so we can track the return and
give proper credit. There will be no returns on special orders, custom machined/fabricated parts or custom braided lines. Please do not send return items to our Beaverton, OR address. Injectors
and or nozzles may not be returned once they have been installed or
have been disassembled. Special order injectors and or nozzles may not
be returned.
Shipping policy:
Please call with any questions regarding injector/nozzle availability as there may be lead times involved if not in stock.
Orders placed after 1:00 PM M-F may ship the following day, please call with any questions.Shipping days are Monday through Friday excluding UPS observed holidays.UPS does not deliver on Saturday unless Saturday delivery is requested and paid for,
Saturday delivery not available in all areas, Saturday delivery can
only be arranged by phone, please call for rates and availability on
Saturday delivery. UPS does not deliver on Sunday. Next
day orders placed of Friday will deliver on Monday (excluding UPS
holidays) unless Saturday delivery arrangements are made by contacting
us by phone. Call us for injector/nozzle availability before ordering to confirm we have them ready to ship as many are built to order.
Any
free shipping offers will be ground shipping* and limited to the lower
US 48 states and to items listed as such on this website. AK, HI and
any other US territories are excluded and will pay applicable shipping
rates unless specifically indicated otherwise. Expedited shipping is
available for published rates. We ship WorldWide, contact us for possible export restrictions, all
international shipments will incur
the applicable shipping rates. International customers will be
responsible for
any and all taxes, duties and brokerage fees. If you would like your
international shipment to ship via USPS to save on brokerage fees call
us for rates.Web orders will ship via UPS or similar substitute service at our discretion. Orders typically ship within 24 hours** during the business week, this does not include holidays or weekends. We
are not responsible for transit delays as a result of disasters natural
or otherwise, vehicle accidents, road closures, weather, or mishandling
by the carrier ect. Drop ships, back orders or special orders may take longer. We are not responsible for delays in shipping once the package has left our custody. *Method of free ground shipping will be at our discretion. We reserve the right to substitue comparable shipping services such as FedEx, OnTrac ect. on any and all shipments. By purchasing this product the customer agrees to the terms and
conditions set forth herein.VDP/PSC/TPGI
2010