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Warranty

All new Performance Supply products carry a one year limited warranty against failure from normal usage and only for the original purchaser with the original sales reciept. Warranty begins on the date of purchase. Warranty is limited to repair or replacement of the defective item only and does not cover labor or any other costs or expenses. Products that have been improperly installed or used in a manner not intended by the manufacturer will not be covered. If you have a possible warranty issue please contact us so we may work with you to resolve the issue.


VPMAX FB Injector Warranty

Please read below before purchasing.         For off road use only.

Warranty - New and Remanufactured Injectors fro VPMAX, FireBall, VDP and PSC have a 6 month warranty. Injectors from II,DDP, Bosch ect. are covered by their respective warranties and policies.The warranty applies only to the original purchaser with the original sales slip. We reserve the right to either replace or rebuild the injector body(s)and or nozzle(s) in question. Vulcan Performance/PSC warranties only the injector and or nozzle and will not be held  responsible for any other costs incurred by the user in case of a defect or failure. Modification or physical damage to the injector due to improper installation, misuse , increased rail pressures or other means shall violate warranty. Unauthorized disassembly of an injector unit will violate warranty. Product should be installed by a qualified professional.
Disclaimer
- Vulcan Diesel Performance, PSC, TPGI, its subsidiaries, affiliates, dealers and distributors shall not be held liable for any damage caused by the use and or misuse of this product including but not limited to engine or drive train damage, down time or other losses and expenses. Use of this product may violate vehicle warranty.  Installation of this product may affect vehicle emissions, for off road competition use only, use in accordance with the laws in your area.
Note to Customer
- Always be sure the injector you select is correct for your application taking into consideration the vehicles intended usage and other engine modifications such as turbocharger, air intake system, exhaust system, electronics and transmission modifications. Monitor your engine vitals with properly working gauges. Monitor exhaust gas temperatures (EGT) and pay close attention to EGT’s to avoid serious engine damage. Use of electronic and or mechanical pressure altering devices nullifies warranty. For off road use only.


VPMAX FB Nozzle Warranty

Please read below before purchasing.         For off road use only.

Warranty - VPMAX nozzles carry a 90 day limited warranty against failure from the date of purchase. Nozzles from II,DDP, Bosch ect. are covered by their respective warranties and policies.The warranty applies only to the original purchaser with the original sales slip. We reserve the right to either replace or rebuild the injector body(s)and or nozzle(s) in question. Vulcan Performance/PSC warranties only the nozzle and will not be held  responsible for any other costs incurred by the user in case of a defect or failure. Modification or physical damage to the due to improper installation, misuse , increased rail pressures or other means shall violate warranty. Product should be installed by a qualified professional.
Disclaimer
- Vulcan Diesel Performance, PSC, TPGI, its subsidiaries, affiliates, dealers and distributors shall not be held liable for any damage caused by the use and or misuse of this product including but not limited to engine or drive train damage, down time or other losses and expenses. Use of this product may violate vehicle warranty.  Installation of this product may affect vehicle emissions, for off road competition use only, use in accordance with the laws in your area.
Note to Customer
- Always be sure the injector or nozzle you select is correct for your application taking into consideration the vehicles intended usage and other engine modifications such as turbocharger, air intake system, exhaust system, electronics and transmission modifications. Monitor your engine vitals with properly working gauges. Monitor exhaust gas temperatures (EGT) and pay close attention to EGT’s to avoid serious engine damage. Use of electronic and or mechanical pressure altering devices nullifies warranty. For off road use only.




By purchasing this product the customer agrees to the terms and conditions set forth herein.   VDP/PSC/TPGI 2010


Returns
All returns must be within 30 days of purchase and have prior authorization, only from the original purchaser and must be accompanied with a copy of the original invoice/receipt. There will be up to a 20% restocking fee on returned items to cover our costs, items must be unused , in new condition and in the original packaging , items not in new condition will not be credited. In other words if the item cannot be sold again as new we cannot accept it. All returns must have prior authorization or the item will be returned freight collect to the customer. Return freight will be the responsibility of the purchaser. All items returned for refund will be subject to inspection upon arrival, any items not in new condition will be returned to the customer freight collect.
All authorized returned items must be sent to: Vulcan Diesel Performance 8612 NE 152nd Ave, Vancouver, WA 98682 , returns sent to any other address will be returned to the sender. please call first to get an RMA from us so we can track the return and give proper credit.
There will be no returns on special orders, custom machined/fabricated parts or custom braided lines.
Please do not send return items to our Beaverton, OR address.
Injectors and or nozzles may not be returned once they have been installed or have been disassembled. Special order injectors and or nozzles may not be returned.



Shipping policy:

Please call with any questions regarding injector/nozzle availability as there may be lead times involved if not in stock.

Orders placed after 1:00 PM M-F may ship the following day, please call with any questions. Shipping days are Monday through Friday excluding UPS observed holidays. UPS does not deliver on Saturday unless Saturday delivery is requested and paid for, Saturday delivery not available in all areas, Saturday delivery can only be arranged by phone, please call for rates and availability on Saturday delivery. UPS does not deliver on Sunday.
Next day orders placed of Friday will deliver on Monday (excluding UPS holidays) unless Saturday delivery arrangements are made by contacting us by phone.
Call us for injector/nozzle availability before ordering to confirm we have them ready to ship as many are built to order.

Any free shipping offers will be ground shipping* and limited to the lower US 48 states and to items listed as such on this website. AK, HI and any other US territories are excluded and will pay applicable shipping rates unless specifically indicated otherwise. Expedited shipping is available for published rates.
We ship WorldWide, contact us for possible export restrictions, all international shipments will incur the applicable shipping rates. International customers will be responsible for any and all taxes, duties and brokerage fees. If you would like your international shipment to ship via USPS to save on brokerage fees call us for rates. Web orders will ship via UPS or similar substitute service at our discretion.
Orders typically ship within 24 hours** during the business week, this does not include holidays or weekends. We are not responsible for transit delays as a result of disasters natural or otherwise, vehicle accidents, road closures, weather, or mishandling by the carrier ect. Drop ships, back orders or special orders may take longer.
We are not responsible for delays in shipping once the package has left our custody.
*Method of free ground shipping will be at our discretion.
We reserve the right to substitue comparable shipping services such as FedEx, OnTrac ect. on any and all shipments.

By purchasing this product the customer agrees to the terms and conditions set forth herein.   VDP/PSC/TPGI 2010