Vulcan compound turbo components, AirDog Systems, FireBall injectors, DrawStraw™, Big Line Kits, VP silicone boot kits, gauge installation components, metric adapters & fittings, FASS, Quadzilla, Edge,AirDog, DTT Trans, ISSPRO, HTT Turbo, AFE, Veg pumps, brackets, harnesses, AFE, Diamond Eye, Parker fuel line, South Bend, installation, pop testing, o-ringing.

Vulcan Performance Products
Shipping, returns, cores

Vulcan Performance Products is committed to bringing you the best values on diesel performance products for Dodge, Ford and GM trucks with no hype, no pressure just great products at great prices.

Contact us at:
360-450-4237
9-5 PST M-F

Eric Retail sales - 360-450-4237 email
Dealers/Distributors/OEM's - Manufacturing & bulk fitting quotes email

AJ Sales 360-386-1081 email

Sandy - Office Manager 360-386-1081 email

Dave Tech help only after 5PM PST M-F 503-970-6712 email If you need pricing please call the office.

Fax (800) 991-7556

Terms and conditions of sale Please read.

Shipping policy:

Orders placed after 1:00 PM M-F may ship the following day, please call with any questions. Shipping days are Monday through Friday excluding UPS observed holidays. UPS does not deliver on Saturday unless Saturday delivery is requested and paid for, Saturday delivery not available in all areas, Saturday delivery can only be arranged by phone, please call for rates and availability on Saturday delivery. UPS does not deliver on Sunday.
Next day orders placed of Friday will deliver on Monday (excluding UPS holidays) unless Saturday delivery arrangements are made by contacting us by phone.

Any free shipping offers will be ground shipping* and limited to the lower US 48 states and to items listed as such on this website. AK, HI and any other US territories are excluded and will pay applicable shipping rates unless specifically indicated otherwise. Expedited shipping is available for published rates.
We ship WorldWide, contact us for possible export restrictions, all international shipments will incur the applicable shipping rates. International customers will be responsible for any and all taxes, duties and brokerage fees. If you would like your international shipment to ship via USPS to save on brokerage fees call us for rates. Web orders will ship via UPS or similar substitute service at our discretion.
Orders typically ship within 24 hours** during the business week, this does not include holidays or weekends. We are not responsible for transit delays as a result of disasters natural or otherwise, vehicle accidents, road closures, weather, or mishandling by the carrier ect. Drop ships, back orders or special orders may take longer.
We are not responsible for delays in shipping once the package has left our custody.
*Method of free ground shipping will be at our discretion.
We reserve the right to substitue comparable shipping services such as FedEx, OnTrac ect. on any and all shipments.

Returns
All returns must be within 30 days of purchase and have prior authorization, only from the original purchaser and must be accompanied with a copy of the original invoice/receipt. There will be up to a 20% restocking fee on returned items to cover our costs, items must be unused , in new condition and in the original packaging , items not in new condition will not be credited. In other words if the item cannot be sold again as new we cannot accept it. All returns must have prior authorization or the item will be returned freight collect to the customer. Return freight will be the responsibility of the purchaser. All items returned for refund will be subject to inspection upon arrival, any items not in new condition will be returned to the customer freight collect. All authorized returned items must be sent to: Vulcan Diesel Performance 8612 NE 152nd Ave, Vancouver, WA 98682 , returns sent to any other address will be returned to the sender. please call first to get an RMA from us so we can track the return and give proper credit.
There will be no returns on special orders, custom machined/fabricated parts or custom braided lines.
Please do not send return items to our Beaverton, OR address.
Warranties
Please contact us about any warranty issues so we may assist you in resolving them. Warranties are subject to manufacturers policies. All warranties will be handled through the manufacturer. If an incorrect item is shipped to you as a result of our mistake call us so we can resolve it. Replacement items from VDP will be shipped via the same (or similar) method as the original order. Warrantied items will be shipped per the manufacturers policy, we have no control over this.
Please turn in all FASS warranty paperwork to Diesel Performance Products 16240 Hwy O Suite B, Marthasville, MO 63357 within 30 days of purchase to validate extended warranty.

Core Policy

FireBall, HP and Jammer full injector Core Policy
All 12 and 24 valve injector sets will incur a 150.00 core charge.
Usable OEM Bosch cores must be returned within 30 days of the original purchase to PSC to be eligible for refund. Cores must be usable for refund to be issued. Return freight shall be the responsibility of the end user.
Common rail nozzles and injectors will be charged the appropriate amount for each set.
Only Bosch cores will be accepted for credit.
Please return cores to:
Performance Supply Co.
8612 NE 152nd Ave
Vancouver, WA 98682

All Dynomite Diesel (DDP) pumps, injectors or nozzles with core charges will be billed at the applicable rate per DDP policy.
All DDP cores should be returned within 30 days to:
Dynomite Diesel Performance
13675 Roosevelt Rd SE
Monroe, WA 98272

All injection pumps will incur the appropriate core charge at the time of check out. Usable cores should be returned within three weeks to the address included in the original box. Return check valve must remain in the injection pump to avoid a 50.00 fee

**Some drop ships may take longer, call if you have any questions on this.