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Vulcan Performance Products
Shipping, returns, cores

Vulcan Performance and Performance Supply Co. is committed to bringing you the best values on diesel performance products and components.

Terms and conditions of sale Please read.

Shipping policy:

USPS does not guarantee transit times. Sunday and Federal holidays not included in transit times.
First Class Mail usually 3-6 days. (under 1lb)
Priority Mail Usually 2-3 days
UPS will not deliver to PO boxes.
We do not offer expedited shipping services.

Any free shipping offers are to the lower 48 states only.

Orders placed after 12 Noon MST M-F may ship the following business day, please call with any questions. Shipping days are Tuesday through Friday excluding USPS observed holidays (this list is published on the USPS website).

We ship World Wide, contact us for possible export restrictions, all international shipments will incur the applicable shipping rates. International customers will be responsible for any and all taxes, duties and brokerage fees. If you would like your international shipment to ship via USPS to save on brokerage fees call us for rates.

Orders typically ship within 24 to 48 hours** during the business week, this does not include holidays or weekends. We are not responsible for transit delays as a result of disasters natural or otherwise, vehicle accidents, road closures, weather, or mishandling by the carrier ect. Drop ships, back orders or special orders may take longer.
We are not responsible for delays in shipping once the package has left our custody.
*Method of any free ground shipping offers will be at our discretion.
We reserve the right to substitute comparable shipping services such as FedEx, UPS, USPS ect. on any and all shipments.

All returns must be within 30 days of purchase and have prior authorization, only from the original purchaser and must be accompanied with a copy of the original invoice/receipt. There will be up to a 20% restocking fee on returned items to cover our costs, items must be unused , in new condition and in the original packaging, items not in new condition will not be credited. In other words if the item cannot be sold again as new we cannot accept it. All returns must have prior authorization or the item will be returned freight collect to the customer. Return freight will be the responsibility of the purchaser. All items returned for refund will be subject to inspection upon arrival, any items not in new condition will be returned to the customer freight collect.
All authorized returned items must be sent to:

Performance Supply

Returns sent to any other address will be returned to the sender, please call first to get an RMA from us so we can track the return and give proper credit.
There will be no returns on special orders or MFM Fuel Modules.

Please contact us about any warranty issues so we may assist you in resolving them. Warranties are subject to manufacturers policies. All warranties will be handled through the manufacturer. If an incorrect item is shipped to you as a result of our mistake call us so we can resolve it. Replacement items from VDP will be shipped via the same (or similar) method as the original order. Warrantied items will be shipped per the manufacturers policy, we have no control over this.

Other Warranties:

Products from manufacturers other than Performance Supply Co, Vulcan Performance, TPGI and VPMAX will be covered under the respective warranties and warranty process from that manufacturer and will be handled through that manufacturer.

**Some drop ships may take longer, call if you have any questions on this.